Overview
At Empowered Life Designs ("we," "our," "us"), we are committed to maintaining the trust and confidence of our clients and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal data in compliance with applicable privacy laws.
1. Information Collection
We may collect the following types of personal information:
· Personal Details: Name, email address, phone number, postal address, and date of birth.
· Professional Information: Job title, employment details, and other information relevant to your coaching goals.
· Health and Well-being Data: Information regarding your physical, emotional, and mental health as necessary for personalized coaching.
· Financial Data: Payment information such as credit/debit card details and billing address.
· Session Records: Notes and recordings from coaching sessions, with your explicit consent.
· Technical Data: IP address, browser type, operating system, and browsing behaviour collected through cookies or similar technologies.
2. Purpose of Data Use
We use the information we collect for the following purposes:
· Service Delivery: To provide and personalize our coaching services to meet your specific needs.
· Communication: To respond to your inquiries, send confirmations, reminders, and updates about our services.
· Payment Processing: To handle payments securely and manage financial transactions.
· Compliance and Legal Obligations: To comply with legal obligations, resolve disputes, and enforce our agreements.
· Marketing: To send you newsletters and promotional materials, where you have opted in to receive them. You may unsubscribe at any time.
3. Data Sharing and Disclosure
We may share your personal information in the following circumstances:
· With Consent: When you have given explicit consent to share your information.
· Service Providers: With third-party providers who assist us with payment processing, IT services, and communications.
· Legal Requirements: When required by law, such as to comply with a subpoena or similar legal process.
· Business Transactions: In the event of a merger, sale, or acquisition, your data may be transferred as part of the business assets.
4. Data Security
We are committed to protecting your personal information. We use a combination of industry-standard security measures, including encryption, firewalls, and secure servers, to safeguard your data. However, please note that no data transmission over the internet can be guaranteed as completely secure.
5. Your Rights and Choices
You have the following rights regarding your personal information:
· Access: You can request a copy of the personal data we hold about you.
· Correction: You can request correction of any inaccurate or incomplete data.
· Deletion: You can request the deletion of your personal data, subject to legal retention requirements.
· Objection: You can object to the processing of your personal data in certain circumstances.
· Data Portability: You can request the transfer of your data to another service provider.
· Withdrawal of Consent: Where we rely on your consent to process your data, you can withdraw this consent at any time.
6. Use of Cookies
Our website uses cookies to improve your browsing experience and collect information on website usage. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of our website.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.
8. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the revised policy will include the effective date. We encourage you to review this policy periodically.
9. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Empowered Life Designs
53 Sanananda Rd, Bardia NSW 2565
support@empoweredlifedesigns.com
+61 411 023 033
Effective Date: 9th August 2024
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